Privacy Policy

Bright Sparqe Privacy Statement and Privacy Policy:

In this Privacy Policy, 'us' 'we' or 'our' means Bright Sparqe Limited (ABN 92 603 617 401). We are committed to respecting your privacy. Our Privacy Policy sets outs out how we collect, use, store and disclose your personal information.

By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us. We may change our Privacy Policy from time to time by publishing changes to it on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy.

Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, postcode and contact details. It may also include financial information, including your credit card information.

What personal information do we collect?

  • We may collect the following types of personal information:
  • When you make a donation to Bright Sparqe Limited; or

otherwise communicate with us through correspondence, chats, email, or when you share information with us from other means

In addition, when you apply to assist us with our activities on a voluntary basis we may collect certain information from you (including your name, contact details, working history and relevant records checks) to us to assist in our decision on whether or not to accept your application to assist with volunteer work.

We may collect the following: types of personal information either directly from you, or from third parties;

  • name;
  • mailing or street address;
  • email address;
  • credit card information;
  • any additional information relating to you that you provide to us directly through our website or application or indirectly through your use of our website, application or online presence or through other websites or accounts from which you permit us to collect information; or
  • any other personal information that may be required in order to facilitate your dealings with us

Why do we collect, use and disclose personal information?

We may collect, hold, use and disclose your personal information for the following purposes:

  • to enable you to access and use our website;
  • to operate, protect, improve and optimise our website such as to conduct research and for advertising and marketing;
  • to send you marketing and promotional messages and other information that may be of interest to you, including information sent by, or on behalf of, our business partners that we think you may find interesting; and
  • to consider your application to assist Bright Sparqe on a volunteer basis.

Do we use your personal information for direct marketing?

We may send you direct marketing communications and information about us and our work. This may take the form of emails, SMS, mail or other forms of communication, in accordance with the Spam Act and the Privacy Act. You may opt-out of receiving marketing materials from us by contacting us using the details set out below or by using the opt-out facilities provided (e.g. an unsubscribe link).

To whom do we disclose your personal information?

We may disclose personal information for the purposes described in this privacy policy to:

  • third party suppliers and service providers (including providers for the operation of our websites and/or our business or in connection with providing our products and services to you);
  • payment systems operators (e.g. merchants receiving card payments); and/or
  • other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law

Security

We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information. For example, we adhere to the Payment Card Industry Data Security Standard (PCI DSS). However, we cannot guarantee the security of your personal information.

Links

Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, and have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from our Privacy Policy, so we encourage individuals to read them before using those websites.

Accessing or correcting your personal information

You can access the personal information we hold about you by contacting us using the information below or the contact us form. Sometimes, we may not be able to provide you with access to all of your personal information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your personal information.

If you think that any personal information, we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.

Making a complaint

If you wish to make a complaint about the way we have handled your personal information, you can contact us using the details set out below. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.

Contact us

For further information about our Privacy Policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out below:

Bright Sparqe Limited

Ground Floor, 470 St Kilda Road Melbourne Victoria Australia, 3004

enquiries@brightsparqe.org

+61 3 9607 1300

Effective: 31 March 2022

Privacy Policy Terms & Conditions Checkout
ACN 603 617 401 ABN 92 603 617 401

Flag Flag

Acknowledgement of Country

Bright Sparqe acknowledges the Traditional Custodians of the land on which we operate and where we gather as friends, and as the Bright Sparqe family. Bright Sparqe acknowledges and thanks all of the Aboriginal and Torres Strait Islander people and communities who have contributed and continue to contribute to enrich our communities. Bright Sparqe acknowledges the Traditional Custodians’ kinship lines, their ongoing cultures and connection to the land and waters and we pay our respects to Elders past and present.

Bright Sparqe, ABN 92 603 617 401, is endorsed by the Australian Taxation Office as a Deductible Gift Recipient and therefore gifts of two dollars or more to Bright Sparqe in each relevant State or Territory are tax deductible for the donor.